Terms of Service

PurrChat is a developer assistant specialized in PurrNet. It uses Retrieval Augmented Generation based on curated sources selected by TASKFORCE LABS, and may send your prompts and relevant context to large language model (LLM) providers to generate responses. You are responsible for reviewing output before use in production.

You must be legally capable of entering into a binding agreement to use the Service. To access certain features, you must create an account using a valid email address. You agree to provide accurate information and to keep it updated. You are responsible for all activities under your account and for maintaining the confidentiality of your credentials.

Certain features are offered on a paid basis. Payments are processed by Stripe. By subscribing, you authorize us and our payment processor to charge applicable fees and taxes. Unless otherwise stated, subscriptions renew automatically until canceled. You may manage or cancel your subscription via the in-app billing portal. Cancellations take effect at the end of the current billing period. Fees are non-refundable except where required by law.

The Customer (for whom the status of consumer, within the meaning of the provisions of the French Consumer Code, is retained) expressly accepts the immediate execution of the Service as from the validation of their order and before the expiry of the legal period of 14 days and expressly waives their right of withdrawal. Consequently, and in accordance with the terms of Article 121-21-8 of the French Consumer Code, the Customer does not have the option of exercising his right of withdrawal both when he first subscribes to the Service and when he renews or reorders.

The exercise of the right of withdrawal is also excluded for the Customer for whom the status of consumer within the meaning of the provisions of the Consumer Code cannot be retained.

You agree not to: (a) violate any applicable laws; (b) infringe third-party rights; (c) upload or transmit malicious code or abuse, harass, or harm others; (d) attempt to access the Service or related systems without authorization; (e) use the Service to build or train competing products; or (f) submit unlawful, confidential, or sensitive personal data in prompts except where you have a lawful basis and necessary permissions.

“User Content” means prompts, messages, files, code, documentation excerpts, or other materials you submit to the Service. You retain ownership of your User Content. You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, and create derivative works of your User Content only as necessary to provide and improve the Service (including safety, abuse detection, debugging, analytics, and quality). You represent that you have all rights necessary to grant this license.

If you provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate them without restriction.

The Service integrates with third-party providers such as authentication (Supabase), hosting, analytics (PostHog EU), payments (Stripe), and LLM APIs (OpenAI/Anthropic). Your use of third-party services is subject to their terms and policies. We are not responsible for third-party services.

We retain all rights, title, and interest in and to the Service, including software, documentation, and trademarks. No rights are granted except as expressly stated in these Terms.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. GENERATED OUTPUT MAY BE INACCURATE OR UNSAFE; YOU MUST REVIEW AND VALIDATE BEFORE USE.

TASKFORCE LABS shall endeavour to ensure continued access to the Services. As an exception, however, TASKFORCE LABS may suspend access to all or part of the Services, for example, for maintenance purposes or updates, and for any reasons intended to improve the Services provided to the User.

Except in cases justified on the grounds of urgency or force majeure, TASKFORCE LABS shall warn the User of the suspension of the Services, on its Website or by any other appropriate means.

In case of the total interruption of the Services for more than 24 hours, the User may be refunded by TASKFORCE LABS the subscription calculated on a pro rata basis for the period the Services are unavailable, unless the interruption is a result of force majeure, an unforeseeable or unavoidable act of a third party, or the User's fault. Furthermore, due to the nature of the Internet, the User acknowledges and accepts that TASKFORCE LABS cannot be held liable for any interruptions or alterations to access to the Services that may be caused by the Internet or the means of connection used by User.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS EXCEED THE FEES PAID BY YOU FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; AND (B) WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You will defend, indemnify, and hold harmless TASKFORCE LABS and its affiliates, officers, directors, and employees from any claims, damages, liabilities, and expenses arising from your misuse of the Service, your User Content, or violation of these Terms.

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, create risk, or for non-payment. Upon termination, your right to use the Service ends, but sections that by their nature should survive will remain in effect.

These Terms and your use of the Service are governed by the laws of France. Any disputes will be resolved by arbitration under the French law of international arbitration, held in Nantes, France, in the French language. Either party may seek injunctive or equitable relief in any competent court for infringement or misuse of intellectual property or breach of confidentiality.

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, via the Service). Your continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms.

TASKFORCE LABS — 14 rue du Mesnil, 44230 Saint-Sébastien-sur-Loire, France. Email: contact@purrchat.app